Purchase Terms

Thank you for shopping with us. By placing an order on our website, you agree to the following Purchase Terms.

1. Order Confirmation
After placing an order, you will receive a confirmation email with your order details. Please make sure your email address, shipping address, product selection and payment information are correct before submitting your order.

2. Product Information
We try our best to provide accurate product descriptions, images, specifications and prices. However, slight differences in packaging, color, size or appearance may occur due to product updates, screen settings or production batches.

3. Payment
All payments must be completed at checkout through the available payment methods. Orders will be processed only after payment has been successfully confirmed.

4. Order Processing
Orders are usually processed after payment confirmation. Processing times may vary during holidays, promotions or periods of high order volume.

5. Shipping and Delivery
Delivery times may vary depending on destination, logistics provider, customs clearance and local delivery conditions. Estimated delivery times are for reference only and are not guaranteed.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed delivery caused by incorrect address information.

6. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, packed or shipped, changes or cancellations may not be possible.

7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Items must meet the applicable return conditions before a refund, replacement or exchange can be approved.

8. Damaged or Incorrect Items
If you receive a damaged, defective or incorrect item, please contact us with your order number and clear photos of the item and packaging. We will review the issue and provide a suitable solution where applicable.

9. Customer Responsibility
Please read product information, usage instructions, ingredients, warnings and care guidelines before use. If you have allergies, sensitivities or specific concerns, please review the product details carefully before purchasing.

10. Contact Us
If you have any questions about your order or these Purchase Terms, please contact our customer service team.