Privacy policy

At Buyepoch, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.

Information You Provide

When you:

Place an order
Create an account
Subscribe to our emails
Contact customer support

We may collect personal details such as:

Name
Email address
Shipping and billing address
Phone number
Payment-related information

Automated Information

When you browse our website, we automatically receive certain information such as:

Your IP address
Device and browser information
Interaction data through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process payments, arrange shipping, and send order confirmations and tracking updates
Customer Experience: To personalize your experience and improve our website and product offerings
Communication: To respond to inquiries or, if you opt in, to send updates about new products, promotions, or special offers
Security & Fraud Prevention: To protect against unauthorized transactions, fraud, and abuse

3. Data Protection & Security

Your data security is important to us.

Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider
Access Control: Personal information is stored on secure networks and accessible only to authorized personnel who are required to keep it confidential
No Card Storage: Buyepoch does not store your credit or debit card details on our servers after a transaction is completed

4. Third-Party Disclosure

Buyepoch does not sell, trade, or transfer your Personally Identifiable Information to outside parties for their own independent use, except for trusted partners who help us operate our website and conduct our business.

Advertising & Marketing Partners

We allow certain third-party partners to place cookies, pixels, or similar technologies on our site to help deliver relevant advertisements. These partners may collect information about your online activities across different websites over time.

Our partners include:

Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
Google: https://policies.google.com/privacy
AppLovin (Axon): https://legal.applovin.com/privacy

Information collected by these partners is governed by their own privacy policies. You may opt out of targeted advertising by visiting the links above or adjusting your browser settings.

5. Cookies Policy

Yes, we use cookies.

Cookies are small files that a website transfers to your device to help recognize your browser and remember certain information.

We use cookies for:

Strictly Necessary Cookies: Required for site functionality (e.g., shopping cart, checkout)
Analytics & Performance Cookies: Help us understand site usage and improve user experience
Marketing Cookies: Used by partners such as Meta and AppLovin to show relevant advertisements

For a detailed list of cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies

You can choose to disable cookies through your browser settings, though some features of our site may not function properly.

6. Third-Party Links

Our website may include links to third-party websites or services. These sites operate independently and have their own privacy policies. Buyepoch is not responsible for the content or practices of third-party sites.

7. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

Users may visit our site anonymously
This Privacy Policy is accessible via a clearly visible link on our website
Any policy changes will be posted on this page
Users may update or correct their personal information by contacting us or logging into their account

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not use tracking, cookies, or advertising when a DNT browser mechanism is enabled.

8. Children’s Privacy (COPPA)

Buyepoch does not knowingly collect personal information from children under the age of 13.
If you believe your child has provided us with personal data, please contact us immediately and we will promptly remove such information.

9. Fair Information Practices & Data Breaches

In the unlikely event of a data breach, we will:

Notify affected users via email within 7 business days
Post a notice on our website within 7 business days

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide order-related updates. If you opt in, we may also send promotional emails.

In compliance with the CAN-SPAM Act:

We do not use misleading subject lines or sender information
Promotional emails are clearly identified
You may unsubscribe at any time by following the instructions at the bottom of each email
We promptly honor all opt-out requests